Order & Delivery
The process for Australia post is;
The item is first processed by our logistics team, then your tracking ID will be generated by Australia post and emailed to you. You can track your item by visiting your shipping confirmation email and entering your tracking ID on the AusPost website: https://auspost.com.au
Your parcel is processed here in Melbourne, then shipped to Frankfurt which is DHL’s main transit where DHL dispatches to your country. During the period the parcel is being dispatched from Frankfurt to your local country and postal service there will be no new information that shows up. Once the item is handed to your local postal service is when information will show in your tracking.